07 4633 4111

Complete Eye Care

Complete Eye Care

Complete Eye Care

Your Visit

We look forward to meeting you and welcoming you at Darling Downs Eye.  Below are the answers to some of the more frequently asked questions, but if you have any other questions, please do not hesitate to contact our helpful team.

Do I need a referral?

Yes, you will require a referral from your local doctor, medical specialist or optometrist. Most referrals last 12 months.

How do I make an appointment?

Call us on (07) 4633 4111 to speak with one of our staff. We will provide you with information about your appointment before you arrive. If time permits, we will also mail out or email some detailed information about your appointment especially in relation to possible tests and likely costs.

Do I need to bring anything to my appointment?

Please bring your referral and any previous relevant test results. It is also useful to bring a list of your current medications with you. In addition you will need to bring your Medicare card, private health insurance details if relevant and your current glasses.

Can I drive after my visit?

This will depend on the tests performed and the nature of any treatment you receive. It is always advisable that you come to your appointment with an accompanying person who is able to drive you home. For more details, ask our reception staff when you make your appointment.

How long will my appointment take?

Please allow 60 to 80 minutes for your appointment. We always endeavour to be on time, however eye emergencies do occur frequently and may unpredictably extend your waiting time. We apologise in advance for any inconvenience.

What will happen to me at my appointment?

After you arrive, you will be checked into the data base and a medical record will be generated. You will then be called into an eye examination room by one of Dr.Kert’s specialised assistants where your vision, eye pressures and pupils will be assessed. Other ancillary testing may be performed prior to your review with Dr Kert. In most cases dilating eye drops will be placed in the eyes that will blur your vision for 1-3 hours. After a period of time, Dr Kert will examine your eye and discuss the need for further testing or a particular treatment.

Will I be required to pay for my appointment on the day?

Yes. Please notify us if you have any difficulties in relation to our fees as soon as possible. Every effort is made to estimate quotes for likely diagnostic tests prior to your visit with us.

What are our opening hours?

We are open 9.00 am - 5.00 pm, Monday to Friday.

Where to find us?

We are located in Suite 43, Level 1, Building 5, St Andrews Medical Centre, 280 North Street, Toowoomba. Appointments can be made by calling us anytime on (07) 4633 4111. There is ample off-street parking available adjacent to our building. There is easy wheelchair access via a lift from the lobby entrance in Building 5.

Can I complete my patient details prior to my appointment?

Yes, please click here to download the Patient Information Form.