For patients


We look forward to meeting you and welcoming you at Darling Downs Eye.
Below are the answers to some of the more frequently asked questions.
If you have any other concerns, please do not hesitate to contact our helpful team.
Do I need a referral?
Yes, you will require a referral from your local doctor, medical specialist or optometrist.

Most referrals last 12 months.

How do I make an appointment?
Call us on (07) 4633 4111 to speak with one of our staff. We will provide you with information about your appointment before you arrive. If time permits, we will also mail out or email some detailed information about your appointment especially in relation to possible tests and likely costs.
Do I need to bring anything to my appointment?
Please bring your referral and any previous relevant test results. It is also useful to bring a list of your current medications with you. In addition you will need to bring your Medicare card, private health insurance details if relevant and your current glasses.
Can I drive after my visit?
This will depend on the tests performed and the nature of any treatment you receive. It is always advisable that you come to your appointment with an accompanying person who is able to drive you home. For more details, ask our reception staff when you make your appointment.
How long will my appointment take?
Please allow 60 to 80 minutes for your appointment. We always endeavour to be on time, however eye emergencies do occur frequently and may unpredictably extend your waiting time. We apologise in advance for any inconvenience.
What will happen to me at my appointment?

After you arrive, you will be checked into the data base and a medical record will be generated. You will then be called into an eye examination room by one of Dr Kert’s specialised technicians where your vision, eye pressures and pupils will be assessed. Other ancillary testing may be performed prior to your review with Dr Kert. In most cases dilating eye drops will be placed in the eyes that will blur your vision for 1-3 hours. After a period of time, Dr Kert will carefully and thoroughly examine your eyes and discuss the need for further testing or a particular treatment.

Will I be required to pay for my appointment on the day?
Yes please

Please notify us if you have any difficulties in relation to our fees as soon as possible. Every effort is made to estimate quotes for likely diagnostic tests prior to your visit with us.

What are our opening hours?

Monday to Friday  – 8:30 am – 5.00 pm

Where to find us?
We are located in Suite 43, Level 1, Building 5, St Andrews Medical Centre, 280 North Street, Toowoomba. Appointments can be made by calling us anytime on (07) 4633 4111. There is ample off-street parking available adjacent to our building. There is easy wheelchair access via a lift from the lobby entrance in Building 5.
Can I complete my patient details prior to my appointment?

Yes, please click here to download the Patient Information Form.

Macular Disease Foundation

Macular Disease Foundation Australia is committed to reducing the incidence and impact of macular disease in Australia through education and awareness programs, research, provision of support services and representing the best interests of the macular disease community.  Click here to learn more about diseases of the macula.

Glaucoma Australia

Glaucoma Australia is the peak glaucoma awareness/education/support association in Australia.  It is a national, not-for-profit registered charity dedicated to providing educational services to raise awareness about the serious and common eye disease glaucoma.  Click here to learn more about Glaucoma.

Diabetes Australia

Diabetes Australia was established in 1984 and is the national body for people affected by all types of diabetes and those at risk. Through leadership, prevention, management and research, Diabetes Australia is committed to reducing the impact of diabetes. They work in partnership with diabetes health professionals and educators, researchers and healthcare providers to minimise the impact of diabetes on the Australian community.  Click here to learn more about diabetes.

The National Diabetes Services Scheme (NDSS) which began in 1987, is an initiative of the Australian Government administered by Diabetes Australia. The NDSS delivers diabetes-related products at subsidised prices and provides information and support services to people with diabetes.

Vision Australia

Vision Australia is a leading national provider of blindness and low vision services in Australia. They work in partnership with Australians who are blind or have low vision to help them achieve the possibilities they choose in life.

Royal Australian and New Zealand College of Ophthalmologists

The Royal Australian and New Zealand College of Ophthalmologists (RANZCO) is the medical college responsible for the training and professional development of ophthalmologists in Australia and New Zealand.

Retina Australia

Retina Australia is committed to raising funds for research into the detection, prevention, treatment and cure of inherited retinal dystrophies. 

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Practice Information Brochure